Visit http://canon.com/ijsetup/. Click Set Up. Either type in the model name of your printer, or click the first two letters shown under First Letters. Then, scroll down and click on the model name of your printer. Click Setting Up XXXX (where XXXX is the model name of your printer). Select the region where your printer was purchased. On the Select Device page, make sure that Windows is selected from the list of operating systems shown. If it is not, click it. Then, click the Setup button. On the next page, click Download. The setup file will be downloaded. Double-click the downloaded .exe file. The setup will start automatically. Go to Step 3 and follow the instructions. This may help, J Wick